Subscription issues

Subscription isn't active
If you’ve bought a subscription or a pack of items, but you cannot find available functionality, please follow the instructions below. For iOS/macOS use...
Thu, 8 Oct, 2020 at 6:15 PM
Subscription disappeared
You’ve made a purchase, used it for a couple of days but then it disappeared? Nothing to worry about – we can fix it for you. Please follow the instruct...
Fri, 2 Oct, 2020 at 3:19 PM
Subscription not active on Android app
If you’re using our Android app, you have two subscription options: Android only and the usual subscription. During the purchase, you'll see (Android on...
Fri, 2 Oct, 2020 at 3:11 PM
Subscription cancellation
Subscription cancellation varies on different platforms.  Click on the one that you’ve used to subscribe: Web iOS Android macOS Windows ...
Wed, 16 Dec, 2020 at 10:10 AM